Privacy Policy

Taman Singh Law Professional Corporation o/a Taman Singh Law (“Taman Singh Law” or “we”) recognizes the importance of privacy and sensitivity of personal information. Lawyers have strict professional obligations concerning the confidentiality of information received from clients within a lawyer-client relationship. These obligations are regulated by the Law Society of Ontario (“LSO”). For information on the LSO, you may visit their website at www.lso.ca. We are committed to protecting the personal information that we hold in accordance to the law. This Privacy Policy outlines how we manage personal information and safeguard privacy.

Definitions

Personal Information – Personal information means information about an identifiable individual, but does not include the name, title or business address or telephone number of an employee of an organization.
PIPEDA – All Canadian organizations engaged in commercial activities must comply with the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and the Canadian Standards Association Model Code for the Protection of Personal Information incorporated by reference into PIPEDA. These obligations extend to lawyers and law firms, including Taman Singh Law Professional Corporation.

Personal Information at Taman Singh Law Professional Corporation

Taman Singh Law Professional Corporation provides legal services to a wide range of clients. In doing so, we may collect and use personal information. As well, Taman Singh Law Professional Corporation may send information and marketing materials concerning developments in the law and our services to individuals.

Collecting Personal Information

We collect personal information fairly and in accordance with the law. Generally, we collect your personal information directly from you. Such collection may be done at the start of our relationship or during the course of our retainer. With respect to our institutional clients, we may collect information about your directors, officers, independent contractors and employees.

Sometimes we may obtain information about you from other sources including, for example:

from a government agency or registry;
your website and other public sources of information;
other professionals who serve you;
other parties or witnesses in the context of litigation; and
other parties or participants in a commercial transaction.

In most cases, if we collect, use, or disclose your personal information, we will obtain your consent. Sometimes we will ask for your consent in writing, but in some cases we may accept your oral consent. Sometimes your consent may be implied through your conduct with us or the nature of our retainer. Should you withdraw your consent for us to collect, use or disclose your personal information, it may impact on our ability to serve you and to maintain our relationship.

Use of Personal Information

We use your personal information to provide legal advice and services to you, to administer our client (time and billing) databases, to build and to maintain our expertise and knowledge, and to include you in our information distribution and marketing activities. If you no longer wish to receive information about developments in the law or our services, you can ask us to stop sending any further material.

Disclosure of Personal Information

Taman Singh Law Professional Corporation does not disclose your personal information to third parties to enable them to market their products and services.

Under certain circumstances we may disclose your personal information. Some examples are:

when you have consented to the disclosure;
when we are required or authorized by law to do so, including, for example, if a court issues a warrant or a subpoena;
in order to comply with the requirements of the LSO, the regulatory body that governs the practice of law in Ontario;
when the legal services we are providing to you require us to give your information to third parties (in which case your consent will be implied, unless you tell us otherwise at the outset of the retainer);
where it is necessary to collect fees or disbursements;
if we engage a third party to provide administrative services to us (such as computer back-up services, archival file storage, or insurance) and the third party is bound by obligations regarding privacy that are consistent with this policy;
in the event of a merger by or growth of Taman Singh Law Professional Corporation (in which case the third party will be bound by obligations regarding privacy that are consistent with this policy);
if we engage expert witnesses on your behalf; or
if we retain another law firm (such as, for example, law firms in other jurisdictions) on your behalf.

Updating Your Information

Since we use your personal information to provide legal services to you, it is important that the information be accurate and up-to-date. If, during the course of the retainer, any of your information changes, please inform us so that we can make any necessary changes. We may also periodically inquire of you whether your personal information is accurate and up-to-date.

Securing Personal Information

Taman Singh Law Professional Corporation takes precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. Among the steps taken to protect your personal information are:

premises security;
confidentiality policies as part of our professional obligations;
training for our staff;
deploying technological safeguards like security software and firewalls to prevent unauthorized computer access or “hacking”; and
internal password and security policies.

E-mail

You should be aware that e-mail is not an entirely secure medium, and you should be aware of this when contacting us to send personal or confidential information.

Accessing Personal Information

You may ask for access to personal information we hold about you. Detailed requests that require archive or other retrieval costs may be subject to our normal professional and disbursement fees. Your rights to access your personal information are not absolute. There are a number of situations where we may deny access. If we deny your request for access to, or refuse a request to correct personal information, we will provide a reason or reasons for doing so.

Credit Bureaus

To help us make credit decisions about clients, to try to prevent fraud, and to check the identity of new clients, on occasion we may request information about you from the files of consumer reporting agencies.

Website

Our website contains links to other sites, which are not governed by this policy.

On our website, like most other commercial websites, we may monitor traffic patterns, site usage and related site information in order to optimize our web service. We may provide aggregated information to third parties, but these statistics do not include any identifiable personal information. Taman Singh Law Professional Corporation does not use cookies or any electronic means to automatically collect personal information from you or your computer; however, web servers used by Taman Singh Law Professional Corporation will automatically collect IP addresses and we may view our web server IP log from time to time to prevent fraudulent acts and possible network attacks.

Requests for Access

If you have any questions, or wish to access your personal information, please contact the lawyer with whom you normally deal or write to our office at taman@tamansinghlaw.com.

Changes to this Privacy Policy

Taman Singh Law reviews all of its policies and procedures and we may change this Privacy Policy from time to time.